Privacy Policy
Last updated: November 27, 2025
AITuber ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video creation platform.
By using AITuber, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
1. Information We Collect
1.1 Personal Information
We collect information that you provide directly to us, including:
- Email address and account credentials
- Name and profile information
- Payment and billing information (processed securely through our payment provider)
- Organization details (if applicable)
1.2 Content and Usage Data
When you use our service, we collect:
- Scripts, text, and other content you submit for video generation
- Generated videos and associated metadata
- Voice selection preferences and customization settings
- Usage statistics (videos created, credits consumed, feature usage)
1.3 Technical Information
We automatically collect certain technical data, including:
- IP address and device identifiers
- Browser type, operating system, and device information
- Log data (access times, pages viewed, errors encountered)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our video generation services
- Process your transactions and manage your subscription
- Generate AI-powered videos based on your content
- Send you technical notices, updates, and security alerts
- Respond to your comments, questions, and customer support requests
- Monitor and analyze usage trends and user preferences
- Review generated content to improve service quality and ensure platform reliability
- Prevent fraud, abuse, and security incidents
- Comply with legal obligations and enforce our terms
3. AI and Machine Learning
AITuber uses artificial intelligence and machine learning models to generate videos. Your content may be processed by third-party AI providers (such as OpenAI, ElevenLabs, and others) to deliver our services. We do not use your content to train AI models without your explicit consent.
4. Data Storage and Security
We implement industry-standard security measures to protect your information:
- Encrypted data transmission (HTTPS/TLS)
- Secure cloud storage with reputable providers
- Regular security audits and monitoring
- Access controls and authentication mechanisms
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (payment processing, cloud hosting, AI model providers, analytics)
- Legal Requirements: When required by law, subpoena, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Generated videos are stored for 30 days by default, after which they may be deleted unless you save them. Account data is retained until you request deletion.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications
- Object: Object to certain processing activities
To exercise these rights, contact us at privacy@aituber.app
8. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling them may affect functionality.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Children's Privacy
AITuber is not intended for use by individuals under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of AITuber after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: privacy@aituber.app
Support: support@aituber.app